The Marketing, Sales and After-Sale Service Division organizes and coordinates the RAC "MiG" foreign trade activities, its branches, representative offices, subsidiaries and affiliated companies; conducts marketing activities, prepares the contractual documents for supply of an aeronautical engineering and rendering of services for its technical support, upgrading and repair.

The RAC "MiG" foreign trade and economic policy realized by the Marketing, Sales and After-Sale Service Division is based on the following principles:
- ensuring of maximum conformity of the delivered products and rendered services to the requirements of the customers;
- flexible approach to the schemes of delivery and calculations;
- proposal of a full package of services for support of operation, repair and upgrading of the delivered technics;
- implementation of the offset programs.

The spectrum of sales comprises:
- comprehensive delivery of main products in a package with the ground equipment, means of staff preparation;
- full scale logistics support conforming to the international standards;
- fulfillment of the repair and upgrading programs, development of the customer’s operational and repair infrastructure;
- implementation of research and development works in the aviation field;
- training of flight personnel, technicians and engineers.

RAC "MiG" has accumulated a considerable experience of organizing the license and cooperative production of the equipment manufactured by RAC "MiG" as a result of successful implementation of a number of the international projects.

The repair and upgrading programs offered by RAC "MiG" are rested on the sophisticated developments and technologies as well as on the unique in-service experience and operation of "MiG" aircraft. The customers are offered the exclusive programs of repair which are elaborated on the basis of the technical condition estimation of each concrete aircraft.

RAC "MiG" has developed and successfully implements the system of measures cardinally improving aftersale support of "MiG" aircraft operation. The said measures comprise:
- application of company service;
- extension of service life and life time;
- conversion of the earlier supplied aircraft equipment to on-condition maintenance;
- creation of a unified information-management system of the customer and supplier for control of logistics processes;
- establishment of warehouses and service technical centers at the territory of the countries-customers.

The Marketing, Sales and After-Sale Service Division notifies, that:
- RAC "MiG" does not bear responsibility for delivery, aftersale service, extension of service life, repair, upgrading of aircraft equipment provided that it is made by firms and organizations which do not have the RAC "MiG" certificate for the right to conduct the respective activities;
- the modifications of the aircraft design and its separate systems and units not authorized by RAC "MiG" can result in flight incidents;
- RAC "MiG" reserves the right to decline its warranties in relation to the equipment which is modified without the RAC "MiG" authorization thereto;
- extension of service life by organizations and firms not certified by RAC "MiG" can result in undesirable consequences, for which RAC "MiG" does not bear responsibility;
- RAC "MiG" reserves the right to demand indemnification for prejudice to the RAC "MiG" good reputation and image in case this prejudice is the result of unauthorized actions for extension of service life, repair and upgrading of "MiG" aircraft.

The Marketing, Sales and After-Sale Service Division establishes the operational communications and interaction with the customers through the RAC "MiG" regional representative offices and joint ventures with customers for operation and repair of the supplied equipment.

The foreign trade activities are supervised by the Deputy General Director for Marketing, Sales and After-Sale Service Mr. Vypryazhkin Vladimir Pavlovich.

125284, Russian Federation, Moscow, 1-st Botkinsky drive, 7
Tel: +7 499 795 86 52, +7 495 253 82 83
Fax: +7 495 653 10 46
E-mail: mig@migavia.ru